Welcome to Yadu Group powered by AIR POWER. By using our transport services, you agree to abide by the following terms and conditions. These terms govern the use of our services and outline your responsibilities and rights as a customer.
1. Definitions
- “Company,” “we,” “our,” or “us” refers to Yadu Group powered by AIR POWER.
- “Customer” refers to any individual or entity using our services.
- “Services” refer to the transportation and logistics services provided by the company.
2. Service Use
- Booking Requirements:
- Customers must provide accurate and complete information at the time of booking, including pickup and delivery locations, contact details, and shipment descriptions.
- Any false or incomplete information may result in service delays, cancellation, or additional charges.
- Prohibited Items:
- It is strictly prohibited to transport items that are illegal, hazardous, or restricted under local laws and regulations.
- The company reserves the right to inspect shipments and refuse transportation of such items.
- Service Availability:
- Services are subject to operational availability. In case of unavailability, customers will be notified promptly.
3. Pricing and Payment
- Pricing:
- Service charges are determined based on factors such as distance, weight, and any special requirements. Pricing will be confirmed at the time of booking.
- The company reserves the right to update pricing without prior notice, except for confirmed bookings.
- Payment Terms:
- Full payment must be made prior to the commencement of services unless otherwise agreed in writing.
- Non-payment may result in cancellation or delays in the provision of services.
4. Cancellation and Refund Policy
- Cancellation by Customer:
- Customers may cancel their bookings as per the guidelines outlined in the Refund and Cancellation Policy.
- Cancellation requests must be made within the stipulated timeframe to be eligible for refunds.
- Cancellation by the Company:
- The company reserves the right to cancel a service due to operational issues, customer non-compliance, or unforeseen circumstances. Customers will be notified promptly.
- Refunds:
- Refunds are processed as per the company’s Refund and Cancellation Policy.
5. Customer Responsibilities
- Accurate Information:
- Customers must ensure the accuracy of all information provided during the booking process.
- The company is not responsible for delays or losses caused by incorrect or incomplete information.
- Compliance with Laws:
- Customers must comply with all applicable laws and regulations regarding their shipments.
- Condition of Goods:
- Customers are responsible for ensuring that goods are securely packed and suitable for transportation.
6. Limitations of Liability
- Exclusions:
- The company is not liable for delays, losses, or damages caused by factors beyond its control, including but not limited to weather conditions, natural disasters, or government restrictions.
- Insurance:
- Additional insurance is recommended for high-value goods. The company’s liability for uninsured shipments is limited to the minimum extent permitted by law.
7. Claims and Disputes
- Claims:
- Any claims for damages, delays, or losses must be reported within [X days] of service completion. Claims will be reviewed on a case-by-case basis.
- Dispute Resolution:
- Any disputes arising out of these terms or the use of our services will be resolved under the jurisdiction of the courts located in Jaipur, Rajasthan.
8. Changes to Terms
The company reserves the right to update these terms and conditions at any time. Changes will be effective immediately upon posting. Continued use of our services indicates acceptance of the updated terms.
9. Contact Information
For any inquiries or concerns related to these terms and conditions, please contact us:
Yadu Group powered by AIR POWER
WARD NO 03, SHOP 32, S GRIMA TOWER,
JAIPUR 0, JAIPUR, RAJASTHAN, 302021, INDIA
Mobile: +91 8084868215
Email: info@marixdsd.xyz